Terms of Service

Last Updated: 5/20/2023

  1. Definitions

In these Terms and Conditions (“Agreement”), the terms “Company,” “we,” “us,” and “our” refer to Goodwork Productions, LLC. The terms “Client,” “you,” and “your” refer to the individual or entity that engages with our services.

  1. Services Offered

Goodwork Productions, LLC (“Company”) functions as an in-house production company specializing in the provision of video production, casting services, and comprehensive pre and post-production services. Our broad spectrum of services encompasses the creation of music videos, commercials, films, television programs, and live event productions. Our comprehensive casting services encompass a spectrum of casting needs, ranging from theatrical and commercial to industrial, modeling, voiceover, and various other specialized forms of casting.

  1. Payment and Pricing
    a. Payment Methods: Clients are afforded the option of rendering payments for services through a range of mediums, including but not limited to, Credit Cards, Debit Cards, Automated Clearing House (ACH) transfers, Wire Transfers, and Zelle transfers.
    b. Pricing Structure: The monetary valuation assigned to our services is contingent upon a case-by-case analysis that takes into account the unique attributes and complexities of each project. Clients are encouraged to engage in discourse with our team in order to acquire a comprehensive and accurate quote tailored to their specific project requisites.
    c. Additional Fees: A supplementary fee, equivalent to 4.5% of the total payment, will be incorporated into the bill for clients who choose to execute their payments via credit or debit cards. This fee is to account for credit card processing expenses.
  1. Consultation ProcessĀ 
    a. Initiation of Client Request: Clients are granted the privilege of instigating the process of service solicitation by either making use of our official website or by directly contacting our establishment.
    b. Consultative Engagement: Upon initiation of the service request, a detailed consultation will be conducted. This consultation can take place via phone, email, or in-person meeting.
    c. Service Confirmation: To confirm an order, clients will receive a quote/bid for the project. Acceptance of the deal memo, which can be provided through contract signatures or written correspondences (email, text, etc.), finalizes the order.
  1. Delivery
    a. Method of Delivery: The delivery of our services is effectuated in a digital format, thereby obviating the necessity for physical transportation. However, in the event that the client deems it imperative, the provision of materials via physical hard drives can be facilitated upon request.
    b. Estimation of Delivery Time: The temporal trajectory for delivery is intrinsically contingent upon the multifaceted dynamics inherent within each project. In recognition of this, our team will proffer an estimated timeline during the initial consultation phase. Projected project timelines are susceptible to alterations. In cases where timeline adjustments are necessitated by circumstances beyond the control of the company, it is imperative that payments remain forthcoming in a punctual manner to ensure proper support of company resources and team members. This alignment of payments with our operational needs serves to expedite the project’s return to its original timeline as swiftly as possible.
  1. Returns and Refunds
    a. Non-applicability of Returns: The intrinsic nature of our services inherently precludes the possibility of returns.
    b. Casting Cancellations: In instances wherein a project is rendered null post formal acceptance of the deal memorandum, a cancellation fee shall be levied. The quantum of this fee is dependent upon the degree of work completed at the time of cancellation and is delineated as either 50% of the total project cost or an overarching flat fee of $1,000, contingent upon whichever of the two amounts is of higher value.
    c. Production Cancellations: In the event that a cancellation is invoked within a timeframe of less than 48 hours from the stipulated project initiation time, a kill fee equivalent to 50% of the project cost shall be instituted. A more stringent policy is enacted for cancellations issued within a span of less than 24 hours, which mandates the payment of the complete project fee.
    d. Discretionary Refunds: The provision of refunds shall be subject to individual evaluation and shall be contingent upon a case-by-case analysis.
  1. Privacy and Data Handling
    a. Data Collection and Storage: The data collection process is primarily facilitated via electronic mail communication, with all acquired data being securely stored on cloud-based servers.
    b. Non-Disclosure to Third Parties: The Company explicitly refrains from sharing client data with any external third-party entities.
  1. Intellectual Property
    a. Ownership Disposition: The allocation of intellectual property rights is intricately contingent upon the parameters delineated within the context of each individual project. The question of ownership pertaining to the intellectual property generated over the course of a project is encapsulated within the specific stipulations outlined within the project’s terms.
    b. Client Usage Authorization: Clients retain the prerogative to employ, disseminate, or modify content for which they possess the corresponding intellectual property rights.
    c. Company’s Marketing Rights: The Company reserves the right to utilize intellectual property owned by clients exclusively for marketing purposes. This may encompass the sharing of materials, client names, and related content on our website, social media platforms, and other promotional mediums. This strategic sharing is designed to highlight our professional collaborations and showcase the scope of our capabilities.
  1. Liability and Disclaimers
    a. Service Deliverable Expectation: In circumstances where the conferred services deviate from the anticipatory expectations of the client, the resultant fee structure is reflective of the labor expended. A modicum of flexibility is exercised in cases where outstanding fees are potentially waived.
    b. Absence of Warranties: The Company does not furnish any warranties or guarantees in relation to the services provided.
    c. Dispute Resolution Protocol: The Company adheres to a preference for the extrajudicial resolution of disputes, with mediation serving as the optimal mechanism. In instances necessitating escalated measures, the pursuit of legal recourse is contemplated. Should a client opt for mediation, the client is responsible for bearing the expenses associated with the mediation process.
  1. Governing Law and Jurisdiction
    a. Juridical Application of Governing Law: This Agreement is positioned under the purview of the laws promulgated by the state of California.
    b. Judicial Jurisdiction: Any disputes that transpire within the ambit of this Agreement shall be subjected to the jurisdiction vested in the courts of the County of Los Angeles, California.
  1. User Conduct
    a. Adherence to Mandated Policies: Clients are duty-bound to uphold the policies and guidelines espoused by the Company.
    b. Proscription of Prohibited Conduct: The Company unequivocally proscribes the exhibition of hate speech, harassment, discrimination, or any manifestations of violence. Clients found culpable of engaging in such transgressions will be subject to the potential termination of their contractual engagement.
  1. Termination
    a. Policy Violation Grounds: The Company reserves the prerogative to invoke the termination of services in instances where clients are ascertained to be in contravention of the established policies.
    b. Immediate Termination Grounds: The immediate termination of services is invoked upon the demonstration of behaviors encompassing violence, harassment, discrimination, or any modality of intimidation.
    c. Exclusive Casting Termination: In casting projects, the Company operates on an exclusive basis. If it is discovered that another casting agency or source is concurrently engaged to complete the same project for which we are providing casting services, such a circumstance shall be deemed a material breach of this Agreement and shall constitute grounds for immediate termination. In such instances, the full project fee will be immediately due and payable.
  1. Late Payment Policy

For unpaid invoices, a late payment policy is enforced wherein a daily late fee of $100 will be incurred until the invoice is settled in full.

  1. Contact Information

For all inquiries and concerns pertaining to these Terms and Conditions, please direct correspondence to: hello@goodworkprods.com.

  1. Updates to Terms and Conditions
    a. Notification of Amendments: While the Company retains the prerogative to forego updates, any alterations enacted upon these Terms and Conditions will be disseminated to clients as deemed necessary.
    b. Frequency of Revisions: Revisions to these Terms and Conditions will be implemented solely in instances where requisite adjustments are warranted.